Your satisfaction with our Fenbendazole products is our top priority at FenbenPro. We stand behind the quality and effectiveness of our products, which is why we offer a 60-day money-back guarantee. This policy allows you to shop with confidence, knowing that you're protected if the product doesn't meet your expectations.
Please be aware that our guarantee only applies to products that are still unopened and unused. If you're not completely satisfied for any reason, and the product remains in its original condition, you may return it within 60 days of purchase for a full refund. If you have any concerns or are dissatisfied for any reason, our customer service team is on hand to help you through the simple return and refund process.
How long will it take for my product to be delivered to my country?
For more detailed information, please visit our Shipping page.
How long does it take for FenbenPro products to be delivered to the United States?
For more detailed information, please visit our Shipping page.
How long does it take for FenbenPro products to be delivered to the Canada?
For more detailed information, please visit our
Shipping page.
How long does it take for FenbenPro products to be delivered to the United Kingdom?
For more detailed information, please visit our Shipping page.
How long does it take for FenbenPro products to be delivered to Germany?
For more detailed information, please visit our Shipping page.
How long does it take for FenbenPro products to be delivered to the Netherlands?
For more detailed information, please visit our Shipping page.
Do you have FenbenPro products in stock in the USA?
Yes, of course. We have Fenben LAB products stocked in as many as 5 warehouses across different states in the USA. This ensures that our product will be shipped to you from the nearest warehouse immediately.
Do you have FenbenPro products in stock in Canada?
Yes, of course. We have Fenben LAB products in our warehouse in Ottawa, ON. This ensures that our products can be delivered to you immediately.
Do you have FenbenPro products in stock in United Kingdom?
Yes, of course. We have Fenben LAB products in our warehouse in Bristol, UK. This ensures that our products can be delivered to you immediately.
Do you have FenbenPro products in stock in European Union?
Yes, of course. We have Fenben LAB products in a warehouse in Vilnius, Lithuania (inside the EU). Since Lithuania is centrally located in Europe, our product will reach you promptly.
Is the product labeled ‘FenbenPro’ the same as ‘Fenben Pro’?
In the American market, our Fenben LAB products are distributed on the Amazon platform under the name 'FenLAB'. These are the same products with the original packaging, though the product presentation may vary in the photos. If you purchase our products through the Amazon platform, you can do so with confidence, as we guarantee the quality and authenticity of the FenLAB brand.
See on Amazon
Will I receive my FenbenPro Fenbendazole product in the United States faster if I pay for priority shipping?
We do not offer express shipping in the USA because we ship from the warehouse closest to you. Therefore, our product will reach you as quickly as possible regardless.
For more detailed information, please visit our Shipping page.
How long will it take to receive my Fenbendazole product from FenbenPro with free shipping after I place my order?
For more detailed information, please visit our Shipping page.
Enter your country in the provided box to see the estimated delivery time for your shipment with either free or paid shipping options.
I made an order and did not receive an Email confirmation
If you cannot find your confirmation email, there might be a few reasons:
The email went to the “Spam” folder.
If you are using Gmail, the email might have gone to the “Promotions” or “Social” folder.
You might have made a typo while entering your email address during the order.
Email server issues occurred.
The payment might not have gone through; therefore, your order was not completed.
If you received our order confirmation message in your Spam, Promotions, or Social directory, please move the message to your Inbox. You will then receive the delivery notification in your Inbox folder. This email will contain the tracking number and courier information for your Fenben LAB order.
We are very sorry if the email went to your “Spam” folder. Even though this happens extremely rarely, we are doing everything we can to ensure it does not happen again.
Do you really guarantee delivery if the parcel I ordered is lost due to a natural disaster?
Yes, we will certainly deliver your parcel. We will resend it to you free of charge.
Can the Fenbendazole package be opened when storing?
Please make sure that the cap of the bottle is shut when storing it in the refrigerator. Repeated opening can cause the humidity inside the refrigerator to collect in the container.
Are you sure you can guarantee delivery if my parcel is lost during shipment?
Yes, we guarantee delivery of your parcel. If it's lost during shipment, we'll resend it to you at no additional charge.
Do I have to pay extra for delivery because of the ‘100% Product Delivery Guarantee’?
Fenben LAB covers all costs associated with the 100% product delivery guarantee. We offer this guarantee to you at no extra charge.
What happens if I make a mistake or enter an incomplete address for my delivery? Will my parcel still reach me?
Yes, your parcel should still reach you. Our customer service team will contact you to verify the delivery address if there are any uncertainties.
If you notice an error in the delivery address you provided, please contact our customer service team immediately.
If I change my mind about your product and the payment has been made, but the item has not yet been shipped, will I receive a refund?
If you decide to cancel your Fenbendazole purchase with us and the payment has already been processed, but your order hasn't left our warehouse, rest assured, we've got you covered. We will issue a refund and cancel the order. Please contact our customer service, by clicking here.
I’ve already received the product, but I’ve changed my mind. Will you refund my money if I return the product to you?
If you've received your order of Fenbendazole and have changed your mind, we fully understand and are here to support you. Our policy allows the return of products provided they are unopened and unused. Should you decide to return your product, please follow the outlined steps below to ensure a smooth and swift refund process:
Contact customer service: Get in touch with our dedicated customer service team at your earliest convenience. They are committed to providing hassle-free assistance and will guide you through the return process.
Follow return instructions: You will receive detailed instructions from our customer service on how to securely return your Fenbendazole product, ensuring it arrives back to us in its original condition.
Refund process: Upon receiving and verifying the product's condition, we will process your refund promptly. The refund will be credited to your original payment method, though the timing may vary based on your bank or payment provider's policies.
Please remember that our refund policy applies only to unopened and unused products, and returns must be made within 60 days of purchase for a full refund. Our customer service team is ready to assist you with any concerns and guide you through the return and refund process. Do not hesitate to reach out for instructions on returning the product.
Is each batch of Fenbendazole from Fenben LAB tested for quality?
At Fenben LAB, the quality and purity of our Fenbendazole products are our highest priorities. To ensure that all our products meet the most rigorous standards, each batch undergoes thorough analysis for purity and quality.
I am trying to make an order and my card keeps getting declined. What can I do?
As we are a European company and our payment processor is from Europe, some banks, mostly from North America, block our orders.
There are a few ways to resolve this situation:
The easiest way to make a payment is through the PayPal system. There is no need to have an account. Select PayPal as the payment method.
When you get redirected to PayPal, press the ‘Pay with Bank Account or Credit Card’ button at the bottom of the window to pay with your card.
Please see the image:
If you wish to pay only using the ‘Card’ payment option at checkout, please call your bank to inform them about this payment and ask to remove the limitation. Then place a new order.
How to use Discount code?
Step 1:
At checkout, click the ‘Click here to enter your code’ text, and the ‘Coupon code’ box will appear.
Step 2:
Enter the discount code in the ‘Coupon code’ box and click the ‘APPLY COUPON’ button to the right of the box.
Your discount is now added to the subtotal. You can now see the final product price.
Can I pay for my order in installments?
PayPal has payment plan options. In checkout, select PayPal as payment method. When you are redirected to PayPal, log into your PayPal account and check if the ‘Buy now and Pay in 3’ payment plan is available as an option.
Please see the link below to check if it is eligible for you:
PayPal Pay in 3
The tracking page says the product is delivered, but I did not receive it
Even though you have provided your delivery address for receiving the parcel, sometimes deliveries are made to the customer’s Mailbox or the nearest Parcel Locker, not the delivery address. You then receive tracking updates to your email address or phone.
If you do not receive tracking updates, please check the Spam or Promotions folder in your email account.
In case there is no information regarding the delivery of your shipment, we kindly ask you to contact the local post office and provide your tracking number. They will provide details of where you can pick up your shipment.
If your shipment is delivered to the Front Door or Front Porch, and you cannot find it, please consider the following questions:
Maybe someone from your family received your package and forgot to mention?
Maybe one of your neighbors received it instead?
Is your delivery address below correct?
Contact us if your shipment cannot be found, we will help you to promptly solve this situation.
How can I track my Fenben LAB Fenbendazole order?
When you receive the shipment confirmation email from Fenben LAB, you can track where your shipment is by clicking on the ‘Track Your Order’ button.
Why is your product expensive?
In our shop, we have arranged the Fenbendazole products in boxes according to the size of capsules, not according to the number of capsules in the packaging. As a result, when a customer goes to the box for the desired weight of a product, they often do not notice that there is a wide choice of products.
In the box you can select the desired amount of Fenbendazole and then, at the click of a button, you will see the actual price of the exact product you have selected.
Is Fenbendazole powder soluble in water?
Pure Fenben LAB Fenbendazole powder is hydrophobic. This means that it does not dissolve in water.
In what substance is Fenbendazole soluble?
Fenbendazole is soluble in fat to some degree.
What is the expiration date of your current Fenbendazole product?
The expiration date of our products is about 2 years, depending on the batch number. If kept tightly closed in the freezer, the expiration date can be extended significantly.
Are Fenbendazole products stored in warehouses according to the specified storage conditions?
Yes, Fenben LAB ensures that its Fenbendazole products are stored under optimal conditions in all of its warehouses. This ensures that the packaging is not damaged and that the properties of the product are not affected.
How do I store Fenbendazole capsules? Can I store the product in a refrigerator?
Fenben LAB Fenbendazole capsules can be held in the refrigerator.
The capsules can not be stored in the freezer as the extremely low temperatures cause the shells to crumble.
How do I store Fenbendazole powder? Can I store the product in a freezer?
Fenben LAB Fenbendazole powder can be held inside the refrigerator, as well as inside the freezer.
Can Fenbendazole be stored at room temperature?
Fenben LAB Fenbendazole products can be stored at room temperature, but we recommend storing them in the refrigerator.
Are Fenbendazole capsules affected by humidity in the room?
If the indoor humidity is below 60%, Fenben LAB Fenbendazole capsules are not affected.
Is Fenbendazole powder affected by humidity in the room?
Fenben LAB Fenbendazole powder is not affected by indoor humidity.
Do I need to remove the silica gel packet from the Fenben LAB product packaging when I open it?
We also advise you not to throw away the silica gel packets because they are great at protecting the bottle contents from collecting humidity.
At what relative humidity is it recommended to store Fenbendazole?
If you do not plan to open the container constantly, the best thing to do would be to place the bottle in a dry, dark area, which is below 77 °F (<25 °C), equivalent to room temperature, e.g. a cabinet.
Are Fenbendazole capsules soluble in water?
Fenben LAB Fenbendazole as a pure substance is hydrophobic. The modified cellulose capsule shells containing Fenbendazole dissolve in water. However, Fenbendazole itself does not dissolve in water.
How many doses can be measured with the 222mg spoon included in a package of Fenben LAB Fenbendazole powder?
One gram (g) is equivalent to 1 000 milligrams (mg).
Fenben LAB Fenbendazole 250g Powder consists of 250 000 milligrams.
Fenben LAB Fenbendazole powder is convenient to measure with a special ~222mg Measuring Spoon/Scoop that is included in every Fenben LAB powder product.
Fenben LAB 25g powder / 0.88 oz / 25 000 mg / 112 spoons of 222mg Fenbendazole.
Fenben LAB 100g powder / 3.53 oz / 100 000 mg / 450 spoons of 222mg Fenbendazole.
Fenben LAB 250g powder / 8.82 oz / 250 000 mg / 1 126 spoons of 222mg Fenbendazole.
Fenben LAB 500g powder / 17.64 oz / 500 000 mg / 2 252 spoons of 222mg Fenbendazole.
Fenben LAB 1000g powder / 35.27 oz / 1 000 000 mg / 4 504 spoons of 222mg Fenbendazole.
Fenben LAB 2000g powder / 70.55 oz / 2 000 000 mg / 9 008 spoons of 222mg Fenbendazole.
How do I measure the weight of the fenbendazole product?
A special ~222mg Measuring Spoon/Scoop is included in every Fenben LAB powder product. It is a great measure for 222mg Fenbendazole powder. For weighing micro-measurements, milligram scales are used, which can be purchased online.
Are you really the only ones with a 100% product delivery guarantee?
What size capsule shells are used for Fenbendazole 222mg and 444mg capsules?
The 222mg capsules are size 0, which is 0.76 in or 19.4 mm in length (±0.76 mm). The 444mg capsules are size 00, which is 0.85 in or 21.7 mm in length (±0.76 mm). Please see the capsule size comparisons below.
Fenben LAB offers Fenbendazole in various forms, ensuring purity and fast delivery, with a focus on quality, safety, and environmentally responsible packaging.
What additional substances are used as fillers in Fenben LAB Fenbendazole powder products?
There are no fillers in Fenben LAB Fenbendazole powder products.
The only ingrediеnt is 100% Fenbendazole.
Are additional substances used as fillers in Fenben LAB Fenbendazole capsules?
There are no fillers in Fenben LAB Fenbendazole capsule products.
The only ingrediеnt is 100% Fenbendazole.
What are the shells of Fenben LAB capsules made of?
Fenben LAB's Fenbendazole capsule shells are made of modified cellulose, which is plant-based.
Are the capsule shells used in Fenben LAB products environmentally friendly?
Yes, of course. The shells are made of modified cellulose, making them fully biodegradable and environmentally friendly.
Are the 222mg and 444mg capsule shells made of the same material?
Fenben LAB Fenbendazole 222mg and 444mg capsule shells are made of identical materials. They are made of modified cellulose, which is plant-based.
Is the Fenbendazole inside the 222mg and 444mg Fenben LAB capsules the same purity as the powder?
The Fenben LAB Fenbendazole 222mg and 444mg capsules use the same Fenbendazole powder as the one sold as Fenben LAB Fenbendazole powder. Their purity is identical.
Does the capsule shell of Fenben LAB 222mg and 444mg capsules protect Fenbendazole from humidity?
Fenbendazole itself is insoluble in water. The capsule shells in which Fenbendazole is contained are water-soluble, so they cannot protect against direct contact with moisture.
Do Fenben LAB capsules open easily?
Fenben LAB Fenbendazole capsules can be opened, but they do not open easily.
How do I make an order?
Follow the following steps to make an order on the Fenben LAB webstore:
1. Visit the ‘Shop’ section of the Fenben LAB website.
2. Choose one of the desired product categories – 444mg capsules, 222mg capsules, powder, or bulk powder.
3. Once in the product page, to the right of the product image you can see the red window. By clicking the box inside, you can choose the product variation that you want. Capsule choices: 30, 90, 180 or 360 capsules. You can choose powder in 25g, 100g or 250g containers. Larger amount of powder – 500g, 1000g or 2000g:
4. Once the desired variation and amount of the product is set, you can go ahead and click the yellow ‘Add to Cart’ button.
5. When all the products are chosen, you can visit your cart by clicking the red ‘Cart’ button at the top right corner of the page. Once your shopping cart summary slides out, press the red ‘Checkout’ button.
At checkout:
Step 1:
Enter your Billing information. If your billing address differs from your delivery address, press the checkmark next to the ‘Ship to a different address?’ text and enter your delivery address.
Step 2:
Choose the shipping method, if more than one option is available.
Step 3:
Choose the payment method between Credit/Debit Card payment, PayPal payment and Bank/Wire Transfer.
If you are having difficulties with the Credit/Debit Card payment method, please see the answer to the ‘I am trying to make an order and my card keeps getting declined. What can I do?‘ question at our FAQ page.
Step 4:
Press the ‘Place order’ button where you will be taken to the payment method completion page.
Once the payment is complete, your order will be complete as well.
